CRG Dining VIP and Loyalty Rewards Reward & Loyalty

Cunningham Restaurant Group

June 15, 2021Rize and Livery listed in Eater''s, "36 Essential Indianapolis Restaurants""Over the last 10 years, Indianapolis has established itself as a place for good eats, carving a sizable footprint in a crowded corner of the Midwest between culinary hubs in Chicago, St. Louis, Cincinnati, and Detroit. With stiff competition all around, the city has always fought for recognition, but its position has also helped Indy live up to the nickname “the crossroads of America,” attracting cooking talent from across the country, food traditions from around the world, and visitors curious about homegrown dining landmarks."Read More

VIP and Loyalty Rewards at CRG Dining

How do I sign up for the VIP Program?In Person: You can sign up for the program with your server at any Cunningham Restaurant Group (CRG) location.Online: You can sign up AND register for the program online. Use your computer, tablet, or mobile device to activate anywhere at any time. Your card will be activated and ready for your next visit!Become a VIPBecome a VIPWhere do I register my VIP Card?If you sign up online, your VIP card is already registered and active. No additional steps are necessary.If you sign up in person, registration can be completed by visiting crgdining.com/VIP.Registration is required in order to access your VIP account online which lets you view points, update contact information, and designate preferences.I tried to register and got an error on screen stating my name is incorrect. How can I correct this?If for some reason you receive this error during registration, your VIP account likely needs to be adjusted by our Home Office team. Please email VIP@crgdining.com with your card number, full name and contact information should this occur and we will correct the issue and notify you.How does the program work?For every dollar spent, you receive 1 VIP point. When 1,000 points are accumulated, you receive a $100 Rewards Card, good for food and beverage at any CRG location.$1.00 = 1 VIP Point1,000 VIP Points = $100.00 RewardGuests are not limited on the number of points they can accumulate or the number of rewards they can earn.What are my perks using the program?Throughout the year, VIP Program members receive additional benefits of a free appetizer or dessert for the following special occasions:  You will receive an email notification to show to your server.How do I start building up points?Simply carry your card or provide your server your name and either your phone number or email address, and they can look you up in our VIP system. Your receipt will then outline the points earned on that visit as well as your accumulated VIP Points total. Can I check how many points I have?Checking your points is simple!  Each time you dine, you can check your points on your receiptORYou can check your points online at crgdining.com/VIP once your VIP account is registered.If I forget my card, can I still get points?Yes!  Simply email your full name, a copy of your itemized receipt, your VIP Program card number, and either your phone number or email address used at the time of sign up to vip@crgdining.com.  We will then add the points to your account and let you know your new balance.Is it possible to replace a lost card?Absolutely!  In Person:  You can request a new card from your server at any Cunningham Restaurant Group (CRG) location.Online:  You can request a new card online and have your card activated and ready upon your next visit.  This can be completed prior to visiting the restaurant, or on a mobile device anywhere that is convenient for you.If I have multiple VIP cards, can they be merged?Yes.  To do so, simply email (vip@crgdining.com) your full name, BOTH VIP Program numbers you would like to merge, which account you would like to remain active, and your phone number you used during sign up.  We will update your account and the new total balance on the active card.How do VIP points work when I am purchasing gift cards?While you cannot earn points for gift card purchases, points will accrue to the account of the person who redeems the gift card.Can my VIP card be used for private dining and events?Yes. Simply carry your card or provide your server your name and your phone number they can look you up in our VIP system.  Your receipt will then outline the points allocated (for food and beverage only) and your accumulated VIP Points total.Do my points ever expire?No, your points do not expire.If I’m dining with others who don’t have a VIP card, can I have their points?Unfortunately, no.  The points are only available to the person paying the bill.Once I reach 1000 points, how do I get my Rewards card?On the visit where you reach 1000 points, we are pleased to present you with your $100 Rewards card on the spot!Can I then use my Rewards card for that same visit?Unfortunately, no.  The points are only available on the next visit since using the Rewards card would actually deduct the points used to earn the Rewards card.Can my Rewards card be used to leave a tip?No, we prefer that you use your Rewards card for food and beverage as there is no way to cash the remaining balance to tip your server.What if I lose my Rewards card?That isn’t a problem at all.  Contact our office by email (VIP@crgdining.com) and we will research the remaining balance, void the lost card, and reissue a card for the balance.

How-to Point Check

How do I sign up for the VIP Program?In Person: You can sign up for the program with your server at any Cunningham Restaurant Group (CRG) location.Online: You can sign up AND register for the program online. Use your computer, tablet, or mobile device to activate anywhere at any time. Your card will be activated and ready for your next visit!Become a VIPBecome a VIPWhere do I register my VIP Card?If you sign up online, your VIP card is already registered and active. No additional steps are necessary.If you sign up in person, registration can be completed by visiting crgdining.com/VIP.Registration is required in order to access your VIP account online which lets you view points, update contact information, and designate preferences.I tried to register and got an error on screen stating my name is incorrect. How can I correct this?If for some reason you receive this error during registration, your VIP account likely needs to be adjusted by our Home Office team. Please email VIP@crgdining.com with your card number, full name and contact information should this occur and we will correct the issue and notify you.How does the program work?For every dollar spent, you receive 1 VIP point. When 1,000 points are accumulated, you receive a $100 Rewards Card, good for food and beverage at any CRG location.$1.00 = 1 VIP Point1,000 VIP Points = $100.00 RewardGuests are not limited on the number of points they can accumulate or the number of rewards they can earn.What are my perks using the program?Throughout the year, VIP Program members receive additional benefits of a free appetizer or dessert for the following special occasions:  You will receive an email notification to show to your server.How do I start building up points?Simply carry your card or provide your server your name and either your phone number or email address, and they can look you up in our VIP system. Your receipt will then outline the points earned on that visit as well as your accumulated VIP Points total. Can I check how many points I have?Checking your points is simple!  Each time you dine, you can check your points on your receiptORYou can check your points online at crgdining.com/VIP once your VIP account is registered.If I forget my card, can I still get points?Yes!  Simply email your full name, a copy of your itemized receipt, your VIP Program card number, and either your phone number or email address used at the time of sign up to vip@crgdining.com.  We will then add the points to your account and let you know your new balance.Is it possible to replace a lost card?Absolutely!  In Person:  You can request a new card from your server at any Cunningham Restaurant Group (CRG) location.Online:  You can request a new card online and have your card activated and ready upon your next visit.  This can be completed prior to visiting the restaurant, or on a mobile device anywhere that is convenient for you.If I have multiple VIP cards, can they be merged?Yes.  To do so, simply email (vip@crgdining.com) your full name, BOTH VIP Program numbers you would like to merge, which account you would like to remain active, and your phone number you used during sign up.  We will update your account and the new total balance on the active card.How do VIP points work when I am purchasing gift cards?While you cannot earn points for gift card purchases, points will accrue to the account of the person who redeems the gift card.Can my VIP card be used for private dining and events?Yes. Simply carry your card or provide your server your name and your phone number they can look you up in our VIP system.  Your receipt will then outline the points allocated (for food and beverage only) and your accumulated VIP Points total.Do my points ever expire?No, your points do not expire.If I’m dining with others who don’t have a VIP card, can I have their points?Unfortunately, no.  The points are only available to the person paying the bill.Once I reach 1000 points, how do I get my Rewards card?On the visit where you reach 1000 points, we are pleased to present you with your $100 Rewards card on the spot!Can I then use my Rewards card for that same visit?Unfortunately, no.  The points are only available on the next visit since using the Rewards card would actually deduct the points used to earn the Rewards card.Can my Rewards card be used to leave a tip?No, we prefer that you use your Rewards card for food and beverage as there is no way to cash the remaining balance to tip your server.What if I lose my Rewards card?That isn’t a problem at all.  Contact our office by email (VIP@crgdining.com) and we will research the remaining balance, void the lost card, and reissue a card for the balance.