SmartCare Rewards Reward & Loyalty

SmartCare Rewards Rewards program & Loyalty program

Overview
Introduction of the scheme
Store Info
Store Website, Contact Number, Locations
Rewards program details
Loyalty Program Webpage, Terms & Conditions
Point Enquiry
Options for Checking Point Balance
User Review
Tips, Deals & Discussions
Last Update: Thursday, September 3, 2020
Search other United Kingdom programs

SmartCare Rewards Overview

Merchant website info and SmartCare Rewards account point check. https://www.smartcarerewards.co.uk
Sign-in : SmartCare Rewards
Copyright © 2019 Whirlpool UK Appliances Ltd
SmartCare Rewards Rewards Show official website
https://www.smartcarerewards.co.uk

Store Info

Website, contact number and rewards & loyalty program information for SmartCare Rewards.
Official Website

Social Media


Reward Program Details

SmartCare Rewards rewards & loyalty program links. Convenient way to manage points on the fly in
Welcome to SmartCare Rewards, the place to buy Hotpoint and Indesit appliances using your SmartCare loyalty discount.Free delivery by our award winning logistics teamFree removal of your old applianceSimply enter your plan number (shown on your plan document) and postcode. If your are unsure of your plan number, contact our Helpline on 0843 636 4324.Please login with your plan number and postcodeLogon By PlanLogon By EmailRead the terms and conditionsFAQ©Copyright Whirlpool UK Appliances Limited 2015SmartCare Loyalty Scheme Terms & ConditionsINTRODUCTIONThe SmartCare Loyalty Scheme terms and conditions are set out below. These terms and conditions can be found at www.smartcarerewards.co.uk and govern the SmartCare Loyalty Scheme.The SmartCare Loyalty Scheme is provided by Whirlpool UK Appliances Limited (company number 00106725, with its registered office at Morley Way, Peterborough PE2 PJB).Please note that by connecting to the SmartCare Loyalty scheme website at www.smartcarerewards.co.uk (the 'Website'), you will be deemed to have accepted these terms and conditions which govern the SmartCare Loyalty Scheme as referenced in paragraph 1 above.Under the SmartCare Loyalty Scheme Whirlpool UK Appliances Limited awards electronic rewards ('SmartCare Rewards') to individual customers. The SmartCare Rewards issued are linked to: (a) the price of a Whirlpool, Indesit or Hotpoint Protection Plan at the date of purchase from Domestic & General Services Limited ('Protection Plan'); (b) the price of a Whirlpool, Indesit or Hotpoint Maintenance & Support Plan at the date of purchase from Domestic & General Services Limited ('Maintenance & Support Plan'); or (c) the price of a Whirlpool, Indesit or Hotpoint Insurance Policy at the date of purchase from Domestic & General Insurance PLC ('Insurance Policy') (a Protection Plan, a Maintenance & Support Plan and an Insurance Policy each being referred to as a 'D&G Plan' below).For D&G Plans with a fixed duration (e.g. three years), SmartCare Rewards for the entire initial duration will be issued by Whirlpool UK Appliances Limited following the start date of the D&G Plan, with the number of SmartCare Rewards issued by Whirlpool UK Appliances Limited being equivalent to the 'Total Cost' (total price to be paid) for your D&G Plan (excluding any excess payments, if applicable).For D&G Plans with no fixed duration (which continue until they are cancelled or terminated), SmartCare Rewards will be issued annually by Whirlpool UK Appliances Limited on or around the anniversary of the start date of the D&G Plan, with the number of such SmartCare Rewards being equivalent to the Total Cost for the next 12 months on the D&G Plan (excluding any excess payments, if applicable).In each case, this excludes the value of any D&G Plan purchased before 1st August 2015.Individual customers with valid SmartCare Rewards ('Qualifying Customers') will be able to use their SmartCare Rewards against the purchase of any appliance available on the www.smartcarerewards.co.uk website, subject to the terms and conditions of the SmartCare Loyalty Scheme.ELIGIBILITY FOR THE SCHEMESmartCare Rewards are only available for individual customers who have a D&G Plan in force.As a reward for purchasing a Whirlpool, Indesit or Hotpoint D&G Plan, each Qualifying Customer will receive electronic SmartCare Rewards (which are provided by Whirlpool UK Appliances Limited).Participation in the SmartCare Loyalty Scheme is for the personal use of Qualifying Customers only and may not be used for any business purpose of any kind.All Qualifying Customers must be resident in the UK and aged 18 years or older.SmartCare Rewards cannot be transferred, bought, sold or in any other way traded by Qualifying Customers. No cash alternative will be offered.RECEIVING SMARTCARE REWARDSSmartCare Rewards will be issued by Whirlpool UK Appliances Limited to a personalised online SmartCare Rewards Account at www.smartcarerewards.co.uk. This account can be accessed by the Qualifying Customer by logging on to www.smartcarerewards.co.uk with the D&G Plan number and postcode.SmartCare Rewards will be credited by Whirlpool UK Appliances Limited to a Qualifying Customer's Reward Account for each D&G Plan purchased or renewed on or after 1st August 2015. SmartCare Rewards will be applied to the SmartCare Rewards Account in full by Whirlpool UK Appliances Limited within two (2) working days of the date of purchase of a new Protection Plan, and: (a) for D&G Plans with a fixed duration, within two (2) working days of the date of renewal of an existing Protection Plan; and (b) for D&G Plans with no fixed initial duration (which continue until they are cancelled or terminated), within two (2) working days of each anniversary of the start date of the D&G Plan, in each case whether the D&G Plan is paid in full or in instalments.Qualifying Customers are solely responsible for ensuring that their D&G Plans (if more than one is purchased) are purchased using the same name and address. All D&G Plans purchased with the same customer name and address ("Customer Details") will have SmartCare Rewards credited to one account. These SmartCare Rewards can be used together. If Customer Details held by Domestic & General Services Limited, Domestic & General Insurance PLC and/or Whirlpool UK Appliances Limited are different, then SmartCare Rewards will be credited to separate accounts (which cannot be redeemed cumulatively).Whirlpool UK Appliances Limited, as the provider of SmartCare Rewards, have no obligations to issue or credit SmartCare Rewards for purchases other than as set out in these terms and conditions.REDEEMING SMARTCARE REWARDSSmartCare Rewards can only be redeemed online through the website www.smartcarerewards.co.uk (this website is operated solely by Whirlpool UK Appliances Limited).Please note that SmartCare Rewards may only be redeemed against appliances available on the website www.smartcarerewards.co.uk. Whirlpool UK Appliances Limited, nor Domestic & General Services Limited, provide any guarantee as to the availability of specific appliances or models on the website.Qualifying Customers may only redeem SmartCare Rewards against a certain maximum percentage of the overall cost of an appliance made available for purchase on the website www.smartcarerewards.co.uk. This maximum percentage varies by appliance. The percentage will not be less than 10% or more than 50% of the appliance's value.If a Qualifying Customer does not have a D&G Plan in force, they will not have access to their SmartCare Rewards Account (the online account where details of the Qualifying Customer's SmartCare Rewards are set out).If a Qualifying Customer redeems any SmartCare Rewards and subsequently cancels the associated D&G Plan within 30 days of the start date of the D&G Plan, the Qualifying Customer is required to pay to Whirlpool UK Appliances Limited the value of the redeemed SmartCare Rewards, within 30 days of the date of the invoice received from Whirlpool UK Appliances Limited.Qualifying Customers are under no obligation whatsoever to redeem SmartCare Rewards at any time.In the event that you wish to claim your SmartCare Rewards and it is agreed with Whirlpool UK Appliances Limited, in advance of the purchase of the appliance, that Whirlpool UK Appliances Limited are not in a position to deliver your appliance, we will permit you to purchase the exact model of the appliance from your local retailer, at their standard retail price. You will have to pay them and claim the monies equivalent to your Smartcare Rewards and any standard delivery costs back from Whirlpool UK Appliances Limited. Please ensure that you keep and send a copy of your receipt (proof of purchase) to us. The cash sum equivalent to the SmartCare Rewards will be paid to you within 10-14 days of receiving your receipt (proof of purchase).SMARTCARE REWARDS BECOMING VOIDIn the event that a Qualifying Customer terminates or cancels a D&G Plan for any reason, the Qualifying Customer may not be entitled to redeem SmartCare Rewards issued in respect of the cancelled D&G Plan and any already issued/credited SmartCare Rewards may become void.SmartCare Rewards may also become void where Domestic & General Services Limited or Domestic & General Insurance PLC cancel a Qualifying Customer's D&G Plan in accordance with the terms of the D&G Plan.Whirlpool UK Appliances Limited may also decline to issue/credit, void or cancel SmartCare Rewards in the following circumstances: it has a reasonable belief of dishonesty and/or abuse or attempted abuse of the SmartCare Loyalty Scheme; and/orit has a reasonable belief of breach or attempted breach of these terms and conditions.LIMITS, EXCLUSIONS AND CAPS ON OUR LIABILITYIf Whirlpool UK Appliances Limited fail to comply with these terms and conditions, they will only be responsible for loss or damage Qualifying Customers' suffer that is a foreseeable result of Whirlpool UK Appliances Limited's breach of these terms and conditions and/or their negligence. Whirlpool UK Appliances Limited is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of a breach or if they were contemplated by the Qualifying Customer and Whirlpool UK Appliances Limited at the time the SmartCare Loyalty Scheme was launched.Whirlpool UK Appliances Limited only provide the SmartCare Loyalty Scheme for domestic and private use and will therefore have no liability to Qualifying Customers for any loss of profit, loss of business, business interruption or loss of commercial opportunity under these terms and conditions.Whirlpool UK Appliances Limited's maximum aggregate liability under these terms and conditions is limited, in respect to each Qualifying Customer, to the value of SmartCare rewards credited to their online account.By participating in the SmartCare Loyalty Scheme, all Qualifying Customers acknowledge that notwithstanding the redemption of SmartCare rewards, all contracts entered into for the supply of Whirlpool, Indesit and/or Hotpoint products from the website www.smartcarerewards.co.uk will be between Qualifying Customers and Whirlpool UK Appliances Limited. On the basis that neither Domestic & General Services Limited or Domestic & General Insurance PLC will not be party to such contracts or the SmartCare Loyalty Scheme, neither Domestic & General Services Limited or Domestic & General Insurance PLC is a party to the SmartCare Loyalty Scheme and accept no liability whatsoever for the purchase or supply of such products or any other liabilities whatsoever under the SmartCare Loyalty Scheme.OTHER IMPORTANT TERMSWhirlpool UK Appliances Limited may make changes to these terms and conditions at any time (including termination of the scheme altogether). Whirlpool UK Appliances Limited's obligations under these terms are subject to English law and the non-exclusive jurisdiction of the English courts.A person who is not a party to these terms & conditions shall have no right under the Contracts (Rights of Third Party) Act 1999, but this shall not affect any right or remedy of a third party which otherwise exists or is available.Further information on the SmartCare Loyalty Scheme can be found by contacting Whirlpool on 0800 151 0907.closeOK
SmartCare Rewards
https://www.smartcarerewards.co.uk Rewards Show
rewards & loyalty program web page, terms & conditions for SmartCare Rewards.
Official Loyalty Program
Card Region
flag uk
United Kingdom
Explore Other Cards

Card Point Enquiry

You can find out SmartCare Rewards point balance by visit store counter/ help desk.
How-to Point Check
Welcome to SmartCare Rewards, the place to buy Hotpoint and Indesit appliances using your SmartCare loyalty discount.Free delivery by our award winning logistics teamFree removal of your old applianceSimply enter your plan number (shown on your plan document) and postcode. If your are unsure of your plan number, contact our Helpline on 0843 636 4324.Please login with your plan number and postcodeLogon By PlanLogon By EmailRead the terms and conditionsFAQ©Copyright Whirlpool UK Appliances Limited 2015SmartCare Loyalty Scheme Terms & ConditionsINTRODUCTIONThe SmartCare Loyalty Scheme terms and conditions are set out below. These terms and conditions can be found at www.smartcarerewards.co.uk and govern the SmartCare Loyalty Scheme.The SmartCare Loyalty Scheme is provided by Whirlpool UK Appliances Limited (company number 00106725, with its registered office at Morley Way, Peterborough PE2 PJB).Please note that by connecting to the SmartCare Loyalty scheme website at www.smartcarerewards.co.uk (the 'Website'), you will be deemed to have accepted these terms and conditions which govern the SmartCare Loyalty Scheme as referenced in paragraph 1 above.Under the SmartCare Loyalty Scheme Whirlpool UK Appliances Limited awards electronic rewards ('SmartCare Rewards') to individual customers. The SmartCare Rewards issued are linked to: (a) the price of a Whirlpool, Indesit or Hotpoint Protection Plan at the date of purchase from Domestic & General Services Limited ('Protection Plan'); (b) the price of a Whirlpool, Indesit or Hotpoint Maintenance & Support Plan at the date of purchase from Domestic & General Services Limited ('Maintenance & Support Plan'); or (c) the price of a Whirlpool, Indesit or Hotpoint Insurance Policy at the date of purchase from Domestic & General Insurance PLC ('Insurance Policy') (a Protection Plan, a Maintenance & Support Plan and an Insurance Policy each being referred to as a 'D&G Plan' below).For D&G Plans with a fixed duration (e.g. three years), SmartCare Rewards for the entire initial duration will be issued by Whirlpool UK Appliances Limited following the start date of the D&G Plan, with the number of SmartCare Rewards issued by Whirlpool UK Appliances Limited being equivalent to the 'Total Cost' (total price to be paid) for your D&G Plan (excluding any excess payments, if applicable).For D&G Plans with no fixed duration (which continue until they are cancelled or terminated), SmartCare Rewards will be issued annually by Whirlpool UK Appliances Limited on or around the anniversary of the start date of the D&G Plan, with the number of such SmartCare Rewards being equivalent to the Total Cost for the next 12 months on the D&G Plan (excluding any excess payments, if applicable).In each case, this excludes the value of any D&G Plan purchased before 1st August 2015.Individual customers with valid SmartCare Rewards ('Qualifying Customers') will be able to use their SmartCare Rewards against the purchase of any appliance available on the www.smartcarerewards.co.uk website, subject to the terms and conditions of the SmartCare Loyalty Scheme.ELIGIBILITY FOR THE SCHEMESmartCare Rewards are only available for individual customers who have a D&G Plan in force.As a reward for purchasing a Whirlpool, Indesit or Hotpoint D&G Plan, each Qualifying Customer will receive electronic SmartCare Rewards (which are provided by Whirlpool UK Appliances Limited).Participation in the SmartCare Loyalty Scheme is for the personal use of Qualifying Customers only and may not be used for any business purpose of any kind.All Qualifying Customers must be resident in the UK and aged 18 years or older.SmartCare Rewards cannot be transferred, bought, sold or in any other way traded by Qualifying Customers. No cash alternative will be offered.RECEIVING SMARTCARE REWARDSSmartCare Rewards will be issued by Whirlpool UK Appliances Limited to a personalised online SmartCare Rewards Account at www.smartcarerewards.co.uk. This account can be accessed by the Qualifying Customer by logging on to www.smartcarerewards.co.uk with the D&G Plan number and postcode.SmartCare Rewards will be credited by Whirlpool UK Appliances Limited to a Qualifying Customer's Reward Account for each D&G Plan purchased or renewed on or after 1st August 2015. SmartCare Rewards will be applied to the SmartCare Rewards Account in full by Whirlpool UK Appliances Limited within two (2) working days of the date of purchase of a new Protection Plan, and: (a) for D&G Plans with a fixed duration, within two (2) working days of the date of renewal of an existing Protection Plan; and (b) for D&G Plans with no fixed initial duration (which continue until they are cancelled or terminated), within two (2) working days of each anniversary of the start date of the D&G Plan, in each case whether the D&G Plan is paid in full or in instalments.Qualifying Customers are solely responsible for ensuring that their D&G Plans (if more than one is purchased) are purchased using the same name and address. All D&G Plans purchased with the same customer name and address ("Customer Details") will have SmartCare Rewards credited to one account. These SmartCare Rewards can be used together. If Customer Details held by Domestic & General Services Limited, Domestic & General Insurance PLC and/or Whirlpool UK Appliances Limited are different, then SmartCare Rewards will be credited to separate accounts (which cannot be redeemed cumulatively).Whirlpool UK Appliances Limited, as the provider of SmartCare Rewards, have no obligations to issue or credit SmartCare Rewards for purchases other than as set out in these terms and conditions.REDEEMING SMARTCARE REWARDSSmartCare Rewards can only be redeemed online through the website www.smartcarerewards.co.uk (this website is operated solely by Whirlpool UK Appliances Limited).Please note that SmartCare Rewards may only be redeemed against appliances available on the website www.smartcarerewards.co.uk. Whirlpool UK Appliances Limited, nor Domestic & General Services Limited, provide any guarantee as to the availability of specific appliances or models on the website.Qualifying Customers may only redeem SmartCare Rewards against a certain maximum percentage of the overall cost of an appliance made available for purchase on the website www.smartcarerewards.co.uk. This maximum percentage varies by appliance. The percentage will not be less than 10% or more than 50% of the appliance's value.If a Qualifying Customer does not have a D&G Plan in force, they will not have access to their SmartCare Rewards Account (the online account where details of the Qualifying Customer's SmartCare Rewards are set out).If a Qualifying Customer redeems any SmartCare Rewards and subsequently cancels the associated D&G Plan within 30 days of the start date of the D&G Plan, the Qualifying Customer is required to pay to Whirlpool UK Appliances Limited the value of the redeemed SmartCare Rewards, within 30 days of the date of the invoice received from Whirlpool UK Appliances Limited.Qualifying Customers are under no obligation whatsoever to redeem SmartCare Rewards at any time.In the event that you wish to claim your SmartCare Rewards and it is agreed with Whirlpool UK Appliances Limited, in advance of the purchase of the appliance, that Whirlpool UK Appliances Limited are not in a position to deliver your appliance, we will permit you to purchase the exact model of the appliance from your local retailer, at their standard retail price. You will have to pay them and claim the monies equivalent to your Smartcare Rewards and any standard delivery costs back from Whirlpool UK Appliances Limited. Please ensure that you keep and send a copy of your receipt (proof of purchase) to us. The cash sum equivalent to the SmartCare Rewards will be paid to you within 10-14 days of receiving your receipt (proof of purchase).SMARTCARE REWARDS BECOMING VOIDIn the event that a Qualifying Customer terminates or cancels a D&G Plan for any reason, the Qualifying Customer may not be entitled to redeem SmartCare Rewards issued in respect of the cancelled D&G Plan and any already issued/credited SmartCare Rewards may become void.SmartCare Rewards may also become void where Domestic & General Services Limited or Domestic & General Insurance PLC cancel a Qualifying Customer's D&G Plan in accordance with the terms of the D&G Plan.Whirlpool UK Appliances Limited may also decline to issue/credit, void or cancel SmartCare Rewards in the following circumstances: it has a reasonable belief of dishonesty and/or abuse or attempted abuse of the SmartCare Loyalty Scheme; and/orit has a reasonable belief of breach or attempted breach of these terms and conditions.LIMITS, EXCLUSIONS AND CAPS ON OUR LIABILITYIf Whirlpool UK Appliances Limited fail to comply with these terms and conditions, they will only be responsible for loss or damage Qualifying Customers' suffer that is a foreseeable result of Whirlpool UK Appliances Limited's breach of these terms and conditions and/or their negligence. Whirlpool UK Appliances Limited is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of a breach or if they were contemplated by the Qualifying Customer and Whirlpool UK Appliances Limited at the time the SmartCare Loyalty Scheme was launched.Whirlpool UK Appliances Limited only provide the SmartCare Loyalty Scheme for domestic and private use and will therefore have no liability to Qualifying Customers for any loss of profit, loss of business, business interruption or loss of commercial opportunity under these terms and conditions.Whirlpool UK Appliances Limited's maximum aggregate liability under these terms and conditions is limited, in respect to each Qualifying Customer, to the value of SmartCare rewards credited to their online account.By participating in the SmartCare Loyalty Scheme, all Qualifying Customers acknowledge that notwithstanding the redemption of SmartCare rewards, all contracts entered into for the supply of Whirlpool, Indesit and/or Hotpoint products from the website www.smartcarerewards.co.uk will be between Qualifying Customers and Whirlpool UK Appliances Limited. On the basis that neither Domestic & General Services Limited or Domestic & General Insurance PLC will not be party to such contracts or the SmartCare Loyalty Scheme, neither Domestic & General Services Limited or Domestic & General Insurance PLC is a party to the SmartCare Loyalty Scheme and accept no liability whatsoever for the purchase or supply of such products or any other liabilities whatsoever under the SmartCare Loyalty Scheme.OTHER IMPORTANT TERMSWhirlpool UK Appliances Limited may make changes to these terms and conditions at any time (including termination of the scheme altogether). Whirlpool UK Appliances Limited's obligations under these terms are subject to English law and the non-exclusive jurisdiction of the English courts.A person who is not a party to these terms & conditions shall have no right under the Contracts (Rights of Third Party) Act 1999, but this shall not affect any right or remedy of a third party which otherwise exists or is available.Further information on the SmartCare Loyalty Scheme can be found by contacting Whirlpool on 0800 151 0907.closeOK
 
Information for SmartCare Rewards Rewards Show inquiry to see remaining balance and transactions.
Online Check
Check point balance online at
Phone Call
Call & check point by
Check Receipt
receipt
Check shopping receipt for points
Store Counter
info icon
Visit store counter or help desk for balance
  • Online balance: follow the link to merchant's official program website. You will need to fill in account number and pin so as to retrieve card balance.
  • Phone call: call the merchant's support number and provide card details, you will be able to get reward points on the phone.
  • Invoice/ Receipt: the remaining points of the card is printed on the shopping invoice / receipt.
  • Store Counter: usually the program points could be looked up at shop or store counter

Related Articles

  • SmartCare Loyalty Scheme Full Terms & Conditions SmartCare Rewards Account (the online account where details of the Qualifying Customer’s SmartCare Rewards are set out). 5. Qualifying Customers are under no obligation whatsoever to redeem SmartCare Rewards at any time. 6. In the event that you wish to claim your SmartCare Rewards and it is agreed with Whirlpool UK Appliances Limited, in advance of the purchase of the appliance, that ... https://www.smartcarerewards.co.uk/policies/ppcdg/smartcare-terms-and-condition.pdf
  • SmartCare Rewards - Contact Us Contact SmartCare Rewards. Smart Care Rewards Online Support : 0800 151 0907 (open Monday to Friday 8:30am to 5pm) Alternatively you can email us : uk_smartcare_rewards@whirlpool.com. Need to discuss your plan, make amendments or change details? Domestic and General : 0800 597 8585 (open 7 days a week 8am to 8pm) Line closed on bank holidays. Please have your Domestic and General plan … https://www.smartcarerewards.co.uk/Contact.jsp?&retailer=PPCDG
  • Contact Us : SmartCare Rewards For help and support with this website: 0344 854 0722 . Lines are open Monday to Friday (8:30am to 5pm) Alternatively you can email us: uk_smartcare_rewards@whirlpool.com. Need to discuss your plan, make amendments or change details? Call Domestic and General: 0800 597 8585. Lines are open 7 days a week from 8am to 8pm (closed Bank Holidays) Please have your Domestic and General plan number … https://www.smartcarerewards.co.uk/responsive/contact.jsp
  • TERMS AND CONDITIONS OF SUPPLY - SmartCare Rewards 1 TERMS AND CONDITIONS OF SUPPLY This page tells you information about the legal terms and conditions (Terms) on which we (i) sell any of the finished products, which consist of major domestic appliances (MDAs) and small domestic appliances (SDAs), spare parts, cleaning products and accessories (Spare Parts) (collectively known as Products), and (ii) provide any of the services which … https://www.smartcarerewards.co.uk/policies/ppcdg/terms-and-conditions-of-supply.pdf
  • SmartCare Rewards - How we use cookies Except as stated in these terms and to the extent permitted by law, we exclude all conditions, warranties or terms which might otherwise be implied by law. JJJJJTTTTT All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection ... https://www.smartcarerewards.co.uk/termsOfUse.jsp?retailer=PPCDG

User Review

Share your experience of SmartCare Rewards

Name
Email
Review

Download My Loyalty Rewards App

Try out our cross-platform Mobile Apps! Manage your programs on the move!