Rose Petals Club Loyalty Program Reward & Loyalty

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Loyalty Program

HOW DO I REDEEM MY REWARD POINTS?Reward points can be accumulated and exchanged at the time of your order or next order. To Redeem points, Sign up in Rose Petals Collections website and order the products with your registered mobile number given on the site. *Redemption can be done in online & in stores.WHY I DON’T GET POINTS ON SOME OF MY BILLS?Reward Points can be used to buy anything within the store except discounted merchandise. Purchase of discounted items will not earn you any Reward Points. Also, transactions, on which you redeem your Reward Points, will not earn you any Reward Points.WHEN DO MY REWARD POINTS EXPIRE?Reward Points should be redeemed within a year from date of issue, failing which the Reward Points will automatically expire.SPEND RS.100 TO EARN RS. 1 REWARD POINTS?Spend Rs. 100 to earn Rs. 1 reward points - when you spend each Rs. 100 Rose Petals give you Rs. 1 as reward. All other rewards points will expire within a year from date of issue. You will get this reward as coupons in your registered email at the end of the year. Eg. If you spend Rs. 15,000 in Rose Petals Store in the year 2017-2018. The Reward of the year is issued in the next year, In 2019 you will get a coupon of Rs. 150.This can be redeemed in your next purchases. HOW CAN I CHECK MY REWARD POINTS?Send Message in Whatsapp " My Reward Points" from your mobile number. Your eligibility and reward points will be send to you or you can check your Reward Points Program given in our website.HOW CAN I UPGRADE MY SLAB?Slabs will be automatically upgraded on the net value of your Lifetime Purchase made in the membership validity period.To upgrade to Silver Slab- You need to have made a net purchase above Rs.15,000 in your membership validity period to upgrade to Silver Slab.To upgrade to Gold Slab- You need to have made a net purchase above Rs.50,000 in your membership validity period to upgrade to Gold Slab.To upgrade to Platinum Slab- You need to have made a net purchase above Rs.150,000 in your membership validity period to upgrade to Platinum Slab.HOW CAN I UPDATE/CHANGE MY DETAILS?Login to Rose Petals website to update your information or you can request the change by providing details through email at rosepetalscollections@gmail.comCAN I REDEEM MY DISCOUNT COUPON AND REWARD POINTS TOGETHER?No, Discount Coupon and Reward Points cannot be clubbed together. No two offers can be clubbed together.CAN I GET CASH INSTEAD OF REWARD POINTS?Unfortunately, not. No Discount Coupon or Reward Points can be encashed. You can redeem them at our online store & order only.WHAT ARE THE TERMS AND CONDITIONS OF LOYALTY PROGRAM?Please refer Terms & Conditions to read full Program Terms & Conditions.

How-to Point Check

HOW DO I REDEEM MY REWARD POINTS?Reward points can be accumulated and exchanged at the time of your order or next order. To Redeem points, Sign up in Rose Petals Collections website and order the products with your registered mobile number given on the site. *Redemption can be done in online & in stores.WHY I DON’T GET POINTS ON SOME OF MY BILLS?Reward Points can be used to buy anything within the store except discounted merchandise. Purchase of discounted items will not earn you any Reward Points. Also, transactions, on which you redeem your Reward Points, will not earn you any Reward Points.WHEN DO MY REWARD POINTS EXPIRE?Reward Points should be redeemed within a year from date of issue, failing which the Reward Points will automatically expire.SPEND RS.100 TO EARN RS. 1 REWARD POINTS?Spend Rs. 100 to earn Rs. 1 reward points - when you spend each Rs. 100 Rose Petals give you Rs. 1 as reward. All other rewards points will expire within a year from date of issue. You will get this reward as coupons in your registered email at the end of the year. Eg. If you spend Rs. 15,000 in Rose Petals Store in the year 2017-2018. The Reward of the year is issued in the next year, In 2019 you will get a coupon of Rs. 150.This can be redeemed in your next purchases. HOW CAN I CHECK MY REWARD POINTS?Send Message in Whatsapp " My Reward Points" from your mobile number. Your eligibility and reward points will be send to you or you can check your Reward Points Program given in our website.HOW CAN I UPGRADE MY SLAB?Slabs will be automatically upgraded on the net value of your Lifetime Purchase made in the membership validity period.To upgrade to Silver Slab- You need to have made a net purchase above Rs.15,000 in your membership validity period to upgrade to Silver Slab.To upgrade to Gold Slab- You need to have made a net purchase above Rs.50,000 in your membership validity period to upgrade to Gold Slab.To upgrade to Platinum Slab- You need to have made a net purchase above Rs.150,000 in your membership validity period to upgrade to Platinum Slab.HOW CAN I UPDATE/CHANGE MY DETAILS?Login to Rose Petals website to update your information or you can request the change by providing details through email at rosepetalscollections@gmail.comCAN I REDEEM MY DISCOUNT COUPON AND REWARD POINTS TOGETHER?No, Discount Coupon and Reward Points cannot be clubbed together. No two offers can be clubbed together.CAN I GET CASH INSTEAD OF REWARD POINTS?Unfortunately, not. No Discount Coupon or Reward Points can be encashed. You can redeem them at our online store & order only.WHAT ARE THE TERMS AND CONDITIONS OF LOYALTY PROGRAM?Please refer Terms & Conditions to read full Program Terms & Conditions.