Hurleys Loyalty Program Reward & Loyalty

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Loyalty Scheme | Hurleys

Hurley Loyalty Terms & Conditions are listed here, including a Data Protection statement. If you have any questions about these Terms & Conditions please contact us via our website www.hurleys.co.ukThe Scheme1. Hurley Loyalty Cards are issued by and remain the property of Merepress Ltd which reserves the right, at any time without notice, to:(a) terminate the scheme;(b) decline to issue Loyalty cards/accounts; and(c) on reasonable grounds, withdraw or cancel Loyalty cards/ accounts points collected, or to alter or amend the conditions of operation of the Hurley Loyalty scheme. Reasonable grounds include (i) any abuse or attempted abuse of the scheme, or (ii) any use or attempted use of a Loyalty card or points in a manner which is contrary to these terms and conditions or (iii) any reasonable suspicion of dishonesty on the part of a member in connection with the scheme.2. All participants in the Hurley Loyalty Scheme must be aged 16 years or over.3. The Hurley Loyalty Card/Account is not transferable, and can only be used by the person(s) whose name(s) are linked to the account.4. Members may be removed from the scheme at any time at the discretion of Merepress Ltd.5. Your Loyalty Card can only be used in store and on-line at www.hurleys.co.uk. Your Loyalty Card cannot be used as a credit/debit card or a guarantee card.6. The Hurley Loyalty Scheme is only for personal and consumer use. Hurley Loyalty Points cannot be transferred sold or in any way traded. They may only be pooled by members linked to the same account who also hold their own Loyalty card.7. Your Hurley Loyalty Card/Account cannot be used for any transaction where the beneficiary is a business and/or the owners of a business without the prior written consent of Merepress Ltd.8. Merepress Ltd cannot be held liable for lost, stolen, damaged cards or any points on such cards. Lost, stolen or damaged cards can be replaced at the discretion of Merepress Ltd. The first replacement will be free of charge - however for future replacements 500 points (£5) will be deducted to cover the cost of the new card and administration charges. In this event all points that are still on our computer system relating to the original card will be transferred onto your replacement card and the original card will be made inactive. Visit the store or use the contact page online at www.hurleys.co.uk for further advice or if you need to report your card lost, damaged or stolen.Points9. To collect and redeem points for a transaction in-store, your ''Hurley Store Loyalty Card'' must be presented at the till point. To collect and redeem points on purchases made online, you will be required to log into your account with the details which match your account.10. Points will only be added at the point of transaction both in store and online. If you forget to enter your Loyalty details at this point there may be specific occasions when we add points later at our discretion; however you will need to provide your original receipt and Loyalty card/account information in store or email sales@hurleys.co.uk for online transactions before any points are added.11. Points will not be given for purchases of Gift Cards, this can be earned by the person spending the gift card. Other products may also be excluded from the scheme at the discretion of Merepress Ltd.12. You must spend at least £1 in a single transaction for the transaction to qualify for points. Then five points will be awarded for every £1 that is spent (where 1 point is equal to £0.01). This can be altered at the discretion of Merepress Ltd. Merepress Ltd shall be entitled to set a limit on the number of points which may be awarded to each Loyalty Account in respect of special promotional items on which additional points are awarded.13. Merepress Ltd shall be entitled at any time to cancel points awarded if the relevant products to which such award relates to are returned or cancelled for any reason and a refund/credit of the purchase price is given or if the relevant products are exchanged for other products, unless such exchange is for products with an equivalent points value. Where the relevant products are exchanged for products of a lower points value Merepress Ltd shall be entitled to cancel the balance of points between those originally collected and those collected in respect of the replacement products.14. Where points are redeemed and used as part payment for goods, further Loyalty points will only be awarded on the remaining balance once the redeemed points have been deducted.15. The current redemption value of points is one point equals one penny. Merepress Ltd reserves the right to vary the rate at any time.16. In the event of points being collected with our partners, other terms and conditions may apply. Please check with our partners for further details.17. If returning goods where Loyalty points have been used as full or part payment or where Loyalty points have been awarded, the same Loyalty card must be present for an exchange, credit or refund to take place, alternatively the Loyalty account can be assigned at the return point both in store and online. In these circumstances points that were used as part or full payment will be credited back onto the card, and any points that were awarded will be deducted off the card. Any balance that was paid using cash, credit card or cheque will be subject to our standard returns policy as worded on your receipt and in store at the till point. In all circumstances proof of purchase is required. This does not affect your statutory rights.18. When returning goods that were part of a multiple item sale transaction a proportionate percentage of the original points spent will be added back onto the card/account and a proportionate percentage of the points earned in the initial transaction will be deducted off the card/account.19. If item(s) are returned and refunded (inc faulty items) and the points that were earned on the item(s) have been spent, the monetary value of the points (as they were issued) will be deducted from the value of the refund.20. Hurley employees cannot be a member of the Loyalty scheme.General21. The promoter of the Hurley Loyalty Scheme is Merepress Limited, The Mall, Middlebrook Leisure Park, Horwich, Bolton, BL6 6JA.* NOTICE: From September 2016, all Loyalty Customers will receive 5% of their purchases.Data Protection StatementWe would like to use your details from the application form, plus details on how you use your Loyalty card and what you buy in our stores, to:Help manage the Hurley Loyalty scheme and improve the way we run itUnderstand our customers'' shopping habits to improve our serviceUnless you indicate otherwise, contact you with offers and information about products and services of interest to you and your familyWe will share your details among Hurley companies, and businesses that process Loyalty card information on our behalf (e.g. printers who need certain details to print mailings).We may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.

How-to Point Check

Hurley Loyalty Terms & Conditions are listed here, including a Data Protection statement. If you have any questions about these Terms & Conditions please contact us via our website www.hurleys.co.ukThe Scheme1. Hurley Loyalty Cards are issued by and remain the property of Merepress Ltd which reserves the right, at any time without notice, to:(a) terminate the scheme;(b) decline to issue Loyalty cards/accounts; and(c) on reasonable grounds, withdraw or cancel Loyalty cards/ accounts points collected, or to alter or amend the conditions of operation of the Hurley Loyalty scheme. Reasonable grounds include (i) any abuse or attempted abuse of the scheme, or (ii) any use or attempted use of a Loyalty card or points in a manner which is contrary to these terms and conditions or (iii) any reasonable suspicion of dishonesty on the part of a member in connection with the scheme.2. All participants in the Hurley Loyalty Scheme must be aged 16 years or over.3. The Hurley Loyalty Card/Account is not transferable, and can only be used by the person(s) whose name(s) are linked to the account.4. Members may be removed from the scheme at any time at the discretion of Merepress Ltd.5. Your Loyalty Card can only be used in store and on-line at www.hurleys.co.uk. Your Loyalty Card cannot be used as a credit/debit card or a guarantee card.6. The Hurley Loyalty Scheme is only for personal and consumer use. Hurley Loyalty Points cannot be transferred sold or in any way traded. They may only be pooled by members linked to the same account who also hold their own Loyalty card.7. Your Hurley Loyalty Card/Account cannot be used for any transaction where the beneficiary is a business and/or the owners of a business without the prior written consent of Merepress Ltd.8. Merepress Ltd cannot be held liable for lost, stolen, damaged cards or any points on such cards. Lost, stolen or damaged cards can be replaced at the discretion of Merepress Ltd. The first replacement will be free of charge - however for future replacements 500 points (£5) will be deducted to cover the cost of the new card and administration charges. In this event all points that are still on our computer system relating to the original card will be transferred onto your replacement card and the original card will be made inactive. Visit the store or use the contact page online at www.hurleys.co.uk for further advice or if you need to report your card lost, damaged or stolen.Points9. To collect and redeem points for a transaction in-store, your ''Hurley Store Loyalty Card'' must be presented at the till point. To collect and redeem points on purchases made online, you will be required to log into your account with the details which match your account.10. Points will only be added at the point of transaction both in store and online. If you forget to enter your Loyalty details at this point there may be specific occasions when we add points later at our discretion; however you will need to provide your original receipt and Loyalty card/account information in store or email sales@hurleys.co.uk for online transactions before any points are added.11. Points will not be given for purchases of Gift Cards, this can be earned by the person spending the gift card. Other products may also be excluded from the scheme at the discretion of Merepress Ltd.12. You must spend at least £1 in a single transaction for the transaction to qualify for points. Then five points will be awarded for every £1 that is spent (where 1 point is equal to £0.01). This can be altered at the discretion of Merepress Ltd. Merepress Ltd shall be entitled to set a limit on the number of points which may be awarded to each Loyalty Account in respect of special promotional items on which additional points are awarded.13. Merepress Ltd shall be entitled at any time to cancel points awarded if the relevant products to which such award relates to are returned or cancelled for any reason and a refund/credit of the purchase price is given or if the relevant products are exchanged for other products, unless such exchange is for products with an equivalent points value. Where the relevant products are exchanged for products of a lower points value Merepress Ltd shall be entitled to cancel the balance of points between those originally collected and those collected in respect of the replacement products.14. Where points are redeemed and used as part payment for goods, further Loyalty points will only be awarded on the remaining balance once the redeemed points have been deducted.15. The current redemption value of points is one point equals one penny. Merepress Ltd reserves the right to vary the rate at any time.16. In the event of points being collected with our partners, other terms and conditions may apply. Please check with our partners for further details.17. If returning goods where Loyalty points have been used as full or part payment or where Loyalty points have been awarded, the same Loyalty card must be present for an exchange, credit or refund to take place, alternatively the Loyalty account can be assigned at the return point both in store and online. In these circumstances points that were used as part or full payment will be credited back onto the card, and any points that were awarded will be deducted off the card. Any balance that was paid using cash, credit card or cheque will be subject to our standard returns policy as worded on your receipt and in store at the till point. In all circumstances proof of purchase is required. This does not affect your statutory rights.18. When returning goods that were part of a multiple item sale transaction a proportionate percentage of the original points spent will be added back onto the card/account and a proportionate percentage of the points earned in the initial transaction will be deducted off the card/account.19. If item(s) are returned and refunded (inc faulty items) and the points that were earned on the item(s) have been spent, the monetary value of the points (as they were issued) will be deducted from the value of the refund.20. Hurley employees cannot be a member of the Loyalty scheme.General21. The promoter of the Hurley Loyalty Scheme is Merepress Limited, The Mall, Middlebrook Leisure Park, Horwich, Bolton, BL6 6JA.* NOTICE: From September 2016, all Loyalty Customers will receive 5% of their purchases.Data Protection StatementWe would like to use your details from the application form, plus details on how you use your Loyalty card and what you buy in our stores, to:Help manage the Hurley Loyalty scheme and improve the way we run itUnderstand our customers'' shopping habits to improve our serviceUnless you indicate otherwise, contact you with offers and information about products and services of interest to you and your familyWe will share your details among Hurley companies, and businesses that process Loyalty card information on our behalf (e.g. printers who need certain details to print mailings).We may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.